Terms & Conditions

General Terms and Conditions of Sale

1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
2. "Takeaway/We/Us/Our" means Pizza Outlet
3. "Website" means www.pizza-outlet.co.uk
4. These Terms and Conditions govern the sale of all goods by us and will form the basis of the contract between you and us. If you wish to place an order with us, our Website will guide you through the ordering process. Please ensure that you have checked your order and that you have read these Terms and Conditions carefully before placing your order. If you are unsure about any part of these Terms and Conditions, please ask us for clarification.

Our Contract

All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. In order to contract with Pizza Outlet you must be over 16 years of age. Pizza Outlet retains the right to refuse any request made by you. Pizza Outlet retains the right to reject any order after its submission. When placing an order, you undertake that all details you provide to us are true and accurate.

A contract between us will not be formed until we send you confirmation by the medium used for placing the order that the goods which you ordered have been dispatched to you.

Pricing and Availability

Whilst we try to ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

If we are unable to contact you we will treat the order as cancelled. Delivery costs will be charged in addition; such additional charges are clearly displayed.

Payment

All online card payments are made to Pizza Outlet in our store. Upon receiving your order, we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a full payment against the value of the goods you wish to purchase.

Delivery Estimates

Times given for collection and delivery are only approximate. We however endeavour to deliver within the approximate delivery time specified when you place your order.

Refunds & Charge-backs

We offer no refunds or charge-back.

Order cancellation and amendments

Once the order has been placed, you will be unable to cancel your order and will not be eligible for a refund. To change or cancel your order please contact the Pizza Outlet who on its discretion may accept to cancel your order.

Feedback

If the order received does not meet your expectation you can provide feedback to us.

Compensation

If you are unhappy with the quality of any food or the service provided by Pizza Outlet and wish to seek any form of compensation, you should contact Pizza Outlet directly to raise your complaint.

Customer Support

Pizza Outlet will attempt to assist you and resolve any enquiry where possible regarding your order. You can contact us following the contact details provide in our contact page.

Privacy Policy and Terms of Use

Use of our Website is also governed by our Privacy Policy and Website Terms of Use. Our Privacy Policy and Website Terms of Use are incorporated into these Terms and Conditions by this reference.

Variation

Pizza Outlet shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services or any page of this Website.

Invalidity

If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) will be deemed severed from the remainder of these Terms and Conditions and the remainder will be valid and enforceable.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Law and Jurisdiction

These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with the laws of England & Wales.

If you are a consumer, you will benefit from any mandatory provisions of the law in England & Wales. Nothing in the above clause takes away or reduces your rights as a consumer to rely on those provisions.

Any dispute, controversy, proceedings or claim between you and us relating to these Terms and Conditions, or the relationship between you and us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.